WebApr 12, 2024 · Five9 Knows Healthcare: Improving Patient Care in Times of Calm and Crisis. The healthcare industry gets a bad rap for being technologically behind the times. Even before COVID and the quick shift to virtual doctor visits, patient expectations — influenced by the service people receive from businesses in other industries — have … WebVery good transition from self-hosted to Five9. We needed to move away from a self-hosted platform for a small/growing call-center (approx 200 agents) and the system has been …
Cloud Call & Contact Center Solutions Five9
WebVery good transition from self-hosted to Five9. We needed to move away from a self-hosted platform for a small/growing call-center (approx 200 agents) and the system has been working well with minor hiccups (thus the 4 stars vs 5) with excellent customer service and on-boarding as well as good post-deployment support. WebFive9 offers inbound call and contact center solutions using sophisticated routing capabilities through intelligent IVR with advanced voice recognition and visual IVR on mobile devices to deliver exceptional customer … dusty blue flower petals
Pros and Cons of Five9 2024 - TrustRadius
WebCustomers have the option of connecting to agents using text options like chat or email when voice is not convenient. Five9 also offers Visual Customer Feedback to measure customer experience and satisfaction in simple-to-use, visual format. To learn more about Five9’s mobile CRM solutions, call 1-800-553-8159 or click on "Get Info" today. Web3+ years of experience managing and administering Five9 cloud-based contact center platforms. Strong understanding of contact center operations and best practices. Excellent problem-solving skills and ability to troubleshoot technical issues. Strong analytical and reporting skills. Ability to work independently and as part of a team. WebWatch this effortless customer journey to learn how the Five9 Intelligent Cloud Contact Center Platform empowers agents and contact center leaders alike to d... dvd playback software for windows 7